Outsourcing your recruitment process: the benefits

When it comes to recruitment, companies often make the mistake of thinking that there are only two options : internal recruitment process or recruitment via a firm specialized in the field. However, there is another option that is forgotten too often: outsourcing your recruitment process to an external service provider. Whether you are a small, medium or large company, BPO offers many advantages.

Why outsource your recruitment process?

Recruitment within a company is an important task that should not be taken lightly. According to a study by ManPower, HR Voice and Opensourcing, the cost of a failed recruitment process is between €30,000 and €150,000. The recruitment process must therefore be well planned and well executed if the company is to benefit from it. So why should a company outsource this activity?

To free up and save time

One of the first reasons that pushes companies to delegate their recruitment process to an external service provider is the fact that it allows them to save a considerable amount of time. Indeed, this task can eat up most of your time of the day. By choosing to outsource this activity, a company frees up its time and can focus on other functions, sometimes with higher added value.

Overcome challenges faced with internal recruitment

Another reason why companies choose to outsource recruitment is because of the difficulties they face during internal recruitment processes. Too much recruitment volume, low visibility, lack of feedback from candidates, attracting profiles not suitable for the position or the search for profiles that are nowadays hard to find… There are several reasons behind a company’s struggles when carrying out its recruitment internally. To overcome these obstacles, it is interesting to call upon the expertise of an external service provider who, thanks to his experience, will be able to give or restore a breath of air to the recruitment process of a company.

A lack of internal resources

Often, a company will resort to outsourcing an activity because it does not have the necessary internal resources to do so. Within a company, recruitment is a task that can be quite costly. To conduct this activity, it is generally necessary to invest funds to obtain certain resources, resources which are not free and sometimes do not fit into the company’s budget. Outsourcing your recruitment to an external service provider who already has all the necessary resources is a good way to optimize your chances of recruiting.

The benefits of outsourcing your recruitment process

Tailor-made support

Recruitment process outsourcing has many advantages for a company. One of the biggest benefits is that it allows the company to enjoy personalized support. Indeed, the external service provider will take the time to understand the company’s wishes and needs, to become familiar with its values and to precisely determine the profiles it wishes to reach. This type of support helps a company find the best strategy for its recruitment process.

Targeting high potential candidates

As mentioned above, outsourcing their recruitment process is a good way for a company to have access to new resources (paid resume libraries, ad sponsorship, premium account on LinkedIn, etc.). These are very effective and allow the external service provider to find candidates with the ideal profile for the position in question.

Gaining visibility

Another benefit of outsourcing is that it gives more visibility to a company. Indeed, the external service provider has quite an important network where he will spread information about the company. This strategy not only improves the visibility and the image of the company, but also provides an answer to the queries of candidates trying to understand the stakes of the position to be filled and to better know the company where they will eventually apply.

Make savings

Outsourcing is highly valued by companies, especially for its economic advantages. Indeed, it is estimated that the cost of recruitment is four to five times lower when a company outsources this activity. This is largely due to the efficiency of the outsourcing process, which significantly reduces recruitment time. In fact, according to statistics from HR Magazine, outsourcing can reduce lead times by an average of 30% to 50%. This means less time is spent searching for a candidate and therefore less money is needed to invest.

Recruitment Process Outsourcing at ProContact

“We take care of recruitment process outsourcing. The missions related to this are diverse and varied. The one more frequently in demand is helping sort out CVs. More specifically, we help a company sort through the CVs of candidates and retain only those who are in the target”, explains Bénédicte Bathurst, the General Manager of ProContact. However, recruitment process outsourcing does not stop there. It can also involve the following tasks:

• Description of the position and the drafting of the position’s roles and responsibilities and the job offer
• Distribution of the job offer on various networks
• Handling incoming candidates’ resumes
• Evaluation of candidates and/or pre-selection of the best candidates
• Conducting hiring interviews
• Choosing the talent to be recruited

Contact us!

At ProContact, we work closely with you to include recruitment process outsourcing in your business strategy. We can offer you an unprecedented adaptation of your way of working thanks to the arrival of resources located elsewhere, without losing time, money or quality.

ProContact is more than a contact centre. Thanks to trained, qualified, hand-picked and multilingual agents, we enable the companies that choose us to gain credibility and above all to satisfy their customers, regardless of the situation and in complete transparency.

Outsourcing has become a tangible and concrete business strategy for the development of the company. To find out more about our services and for a quality partnership, click on our contact form, send us an e-mail or call us on (+33) 1 84 76 24 03.