Our
Prospecting
Outgoing calls, telemarketing, search for potential customers
Call handling
Traffic creation
After-sale-service outsourcing
ProContact is a stable, young and dynamic team at the service of your customer relations.
A lasting partnership for a Win-Win relationship.
In a competitive sector where every word counts and where wasting time implies failing, ProContact offers optimized solutions and innovative services that are customised according to your expectations.
By entrusting us with the management of your customer relationship, you entrust us with your brand image and that is why ProContact, as an experienced company, offers you quality and productivity at an optimized cost. Adaptation and proactivity are the engines that allow us to respond efficiently to customer needs for better loyalty, while respecting the objectives set together, and to reach and convert prospects with high potential.
Our strong points : attentive listening impeccable follow-up interpersonal skills proven business techniques powerful marketing tools continuous cost optimization
Would you like more information or a quote?
Direct customer relationship management with PROCONTACT OUTSOURCING SERVICES
A permanent and flexible structure allows us to provide you with a wide range of services to carry out your B2B and B2C marketing strategies :
Loyalty
Incoming calls
Optimized qualification of the customer database thanks to our CRM
Data entry
Email routing
Commercial and administrative management
Webmarketing :
- management of KPIs, establishment of dashboards and analysis of performance, analysis of customer engagement,
- satisfaction survey, customer satisfaction analysis,
- Online moderation (sites, social networks)
Order intake
Remote secretary:
- calendar management,
- confirmation of appointment,
- mailings.
